We understand how important your privacy is. This document clearly explains how 8k8 collects, uses, stores, and protects the personal information of every member on our platform.
This Privacy Policy describes the data collection and processing practices of 8k8 (8k8.sx) and complies with Malaysia's Personal Data Protection Act 2010 (PDPA). By using the 8k8 platform, you agree to the terms set out in this Privacy Policy. Please read this document carefully in its entirety.
8k8 is an online casino platform fully committed to protecting the privacy and personal data security of every member. We understand that your personal information is a trust placed in us that must be handled responsibly, and we never take this lightly.
This Privacy Policy applies to all individuals using the 8k8 platform — including visitors who browse our website, prospective members in the process of registering, and active members making full use of our gaming, deposit, withdrawal, and promotional services. It covers all 8k8 digital touchpoints including the website at 8k8.sx, iOS and Android mobile apps, and any interactions with our customer support team.
The main purpose of this policy is to ensure you clearly understand:
As a platform operating under a recognised licence, 8k8 fully complies with the provisions of Malaysia's Personal Data Protection Act 2010 (PDPA). We also follow international best practices in data management, including principles aligned with the European GDPR, although we operate primarily for the Malaysian market.
The scope of this policy covers all data collection methods — whether directly (registration forms, KYC process), automatically (cookies, server logs), or via third parties (payment providers, analytics partners).
During the registration process and use of the platform, we collect information you provide voluntarily, including:
When you browse or use the 8k8 platform, our systems automatically record certain technical information for security and service improvement purposes:
| Data Type | Example | Purpose |
|---|---|---|
| Device data | Device type, operating system, browser version | Platform compatibility & security |
| Network data | IP address, ISP, geographic location (country/city) | Fraud detection & secure access |
| Behavioural data | Games played, session duration, total wagering amount | UX improvement & responsible gaming |
| Cookie data | Session ID, language preference, login status | Seamless user experience |
In certain cases, we may receive additional information about you from trusted third-party sources, such as identity verification service providers, payment providers used during transactions, and affiliate platforms that referred you to 8k8. All such information is processed under the same privacy policy and will not be used beyond the scope stated in this document.
Every piece of information we collect has a clear and legitimate purpose. 8k8 does not use member data for purposes unrelated to platform operations without your explicit consent. The following are our primary purposes for using your data:
With your consent, we may send you information about promotions, bonus offers, and platform updates via email or in-app notifications. You may unsubscribe from marketing communications at any time via the unsubscribe link in our emails or by contacting our support team.
8k8 has never sold members' personal data to third parties for marketing purposes. Your data will not be used for third-party advertising without your explicit consent.
8k8 retains members' personal information for as long as the account remains active or as long as required for service purposes. After an account is closed, we will retain certain records for a minimum period of five (5) years to fulfil legal obligations and financial audit requirements. After this period, data will be securely deleted from all our systems.
Your data security is our absolute priority. 8k8 implements multiple layers of technical protection to keep your information safe at all times:
8k8's server infrastructure is hosted in data centres certified to ISO 27001 and SOC 2 Type II standards, ensuring the highest levels of physical and digital security.
8k8 does not sell, rent, or disclose members' personal information to third parties except in the following clearly defined situations:
To operate the platform effectively, 8k8 works with carefully selected third-party service providers. These include payment service providers (such as DuitNow, FPX, and e-wallet providers), gaming software providers (Pragmatic Play, Evolution Gaming, and others), as well as KYC and identity verification service providers. All these partners are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.
We may disclose your personal information to relevant authorities when required by law, court order, or a valid official investigation. This includes compliance with the Anti-Money Laundering Act 2001 (AMLA) and directives from applicable regulatory bodies.
As 8k8 uses global cloud infrastructure, some data may be stored or processed on servers located outside Malaysia. In such cases, we ensure that such data transfers comply with applicable legal requirements and that equivalent protections are in place at the destination.
We do not share member data with parent companies, affiliates, or related corporate entities for cross-marketing purposes without your explicit consent.
The 8k8 platform uses cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions smoothly. Cookies are small text files stored on your device by your web browser when you visit our website.
You can control or delete cookies through your web browser settings at any time. Please note, however, that disabling essential cookies may affect the functionality of the 8k8 platform, and some features may not work correctly without cookie support. For guidance on managing cookies in different browsers, please refer to your browser's support documentation.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data held by 8k8. We fully respect these rights and will process every request within 14 business days.
You have the right to request a copy of all personal data we hold about you.
You have the right to request that we correct any inaccurate or incomplete personal data.
You have the right to request the deletion of your data, subject to applicable legal obligations.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a machine-readable format for transfer to another party.
You have the right to request that we restrict the processing of your data in certain situations provided for by law.
To exercise any of the above rights, contact our privacy team via LiveChat or our support email. We will verify your identity before processing any request in order to protect the security of your account.
The 8k8 platform is strictly not intended for individuals under the age of 18. We do not knowingly collect any personal information from children or underage minors. Should we discover that we have inadvertently collected information from an underage individual, that data will be deleted immediately and the account in question will be closed.
Parents and guardians who believe their child has registered or used the 8k8 platform without permission should contact our support team immediately. We will act swiftly to address the situation, including account deletion and removal of all associated data upon verification of the minor's identity.
Registration and use of the 8k8 platform by individuals under 18 years of age is strictly prohibited. Our age verification system is designed to prevent access by minors; however, we encourage parents to use parental control software on shared devices.
8k8 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, new legal requirements, or platform improvements. Any material changes will be communicated to members via email notification to their registered email address or through in-platform notifications at least 14 days before the changes take effect.
The "Last Updated" date shown at the top of this page will be updated each time we make changes to this policy. We encourage you to review this page periodically to stay informed about how we protect your information.
Continued use of the 8k8 platform after any changes to this Privacy Policy are published will be considered as your acceptance of the updated version. If you disagree with the changes made, please stop using the platform and contact us to close your account.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we manage your personal data, our team is ready to assist you. There are several ways to reach us:
For requests relating to personal data rights (access, correction, deletion), please clearly state the type of request along with your account ID number so we can process your application more quickly and accurately. All requests will be processed within 14 business days from the date of receipt.
Effective date of this Privacy Policy: 1 January 2026. This version supersedes all previous versions of the Privacy Policy. In the event of any conflict between the translated version and the original English version, the English version shall prevail.
From data encryption to deletion rights, every aspect of your privacy is carefully and thoughtfully designed on the 8k8 platform.
All data transmitted through the 8k8 platform is protected by SSL 256-bit encryption — the same technology used by leading banking institutions in Malaysia. Your information never travels in an unencrypted state.
Our data management practices fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We regularly audit our internal procedures to ensure ongoing compliance.
8k8 has never and will never sell, rent, or trade members' personal data to any third party for marketing purposes. Your data is used solely to operate and improve our services for you.
Our identity verification process (KYC) uses encrypted document verification technology. Documents you upload are only accessed by our licensed compliance team and are deleted once verification has been completed.
You have full control over your data. Access, correct, or request deletion of your personal information at any time through your account settings or by contacting our support team, available 24/7.
Our threat detection system operates 24 hours a day without interruption. Any suspicious activity will be automatically detected and blocked before it can affect your account or personal data.
Now that you understand how 8k8 protects your privacy, create an account today and enjoy over 5,000 games with full confidence that your personal data is always safe and secure.