Terms and Conditions 8k8 — Complete Guide for All Members

In this Terms and Conditions document, the following words and phrases carry the meanings defined below unless the context requires otherwise:

• "8k8" or "Platform" refers to the 8k8.sx website and all services, mobile apps, and products offered under the 8k8 brand.
• "Member" or "User" refers to any individual who has registered and holds an active account on the 8k8 platform.
• "Account" refers to the personal account registered by a Member to access 8k8 services.
• "Account Balance" refers to the actual cash balance available in a Member's account for wagering or withdrawal.
• "Bonus" refers to any free credits, bonus funds, free spins, or other rewards granted by 8k8 to a Member.
• "Withdrawal" refers to the process of transferring funds from an 8k8 account balance to a Member's bank account or e-wallet.
• "KYC" (Know Your Customer) refers to the identity verification process required by 8k8 to confirm a Member's identity before processing withdrawals or when otherwise necessary.

The scope of this agreement covers all services provided by 8k8, including but not limited to slot games, live casino, sports betting, fish shooting games, and all deposit and withdrawal activities on our platform. These Terms apply to all Members regardless of access method — whether via web browser, iOS mobile app, or Android app.

8k8 reserves the right to modify, add, or amend any part of these terms at any time. Changes take effect immediately upon publication on the platform. It is the Member's responsibility to review these terms periodically to ensure they are always aware of the latest version in effect.

2.1 Age and Eligibility Requirements

The 8k8 platform is open only to individuals who are 18 years of age or older. Registration and use of the platform by individuals under 18 is strictly prohibited. 8k8 reserves the right to request proof of age at any time, and any account confirmed to belong to a minor will be closed immediately, with the account balance refunded after deducting any bonuses used.

In addition to the age requirement, Members are also responsible for ensuring that online gambling is not prohibited by the laws of their region. 8k8 is not responsible for any legal implications arising from the use of the platform by Members in restricted areas.

2.2 One Account Per Individual

Each individual is only permitted to hold one active account on the 8k8 platform. Creating multiple accounts — whether using different names, email addresses, phone numbers, or payment details — is strictly prohibited. If 8k8 determines that an individual holds more than one account, 8k8 reserves the right to:

• Closing all associated accounts without prior notice
• Forfeiting all bonuses and wins obtained through multiple accounts
• Holding the account balance until the investigation is complete
• Reporting such activity to the relevant authorities if required

2.3 Accuracy of Registration Information

Members are required to provide accurate, complete, and current information during registration. This includes full name, date of birth, email address, phone number, and any other requested details. Providing false or inaccurate information may result in account suspension or closure, and 8k8 shall not be held liable for any losses arising from such inaccurate information.

3.1 Deposit Methods

8k8 supports a variety of deposit methods suited for users in Malaysia, including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, local bank transfers, and selected cryptocurrencies. All deposits are processed in real time and funds are credited to the Member's account instantly once the transaction is successfully confirmed by the payment system.

The minimum deposit on the 8k8 platform is RM 30. 8k8 does not charge any additional fees for deposits — however, third-party payment providers may impose their own charges, which are beyond 8k8's control.

3.2 Withdrawal Process

The minimum withdrawal allowed is RM 30. To ensure transaction security, all first withdrawals from a new account are subject to a standard KYC review. Members are required to submit a valid proof of identity such as a MyKad or passport, along with proof of ownership of the payment method used.

3.3 Withdrawal Requirements

All withdrawals must be made using the same payment method used for the most recent deposit, for fraud prevention purposes. Withdrawals to third-party accounts are not permitted — funds may only be transferred to an account whose registered name matches the Member's name on the 8k8 platform.

4.1 General Bonus Terms

All bonuses and promotions offered by 8k8 are subject to the specified rollover requirements (wagering requirements). Rollover requirements will be clearly stated in the specific terms of each promotion. Members are required to fulfil the applicable rollover requirements before any wins derived from bonus funds can be converted to cash and withdrawn.

Generally, the 8k8 welcome bonus carries a 10x rollover requirement on the total deposit + bonus amount, unless otherwise stated in the relevant promotional terms. The timeframe to fulfil the rollover requirement is typically 14 days from the date the bonus is credited to the account.

4.2 Bonus Cancellation and Abuse

8k8 reserves the right to cancel bonuses and forfeit any associated wins if the platform determines that a Member has:

• Registering multiple accounts to claim bonuses more than once
• Using automated software (bots) to fulfil rollover requirements
• Colluding with other Members to manipulate bonus terms
• Making repeated deposits and withdrawals without genuine wagering activity (known as "bonus abuse")

5.1 Game Fairness and RNG

All games offered on the 8k8 platform — including slots, live casino, fish shooting, and table games — use a Random Number Generator (RNG) independently certified by eCOGRA and iTech Labs. This means every game outcome is completely random and cannot be manipulated by any party, including 8k8 itself.

The Return to Player (RTP) rate for each slot game can be viewed directly within the game information. The average RTP for slots on the 8k8 platform ranges from 94% to 97%, depending on the selected game title.

5.2 Prohibition of Automated Software

The use of any automation software, bots, scripts, or other methods that assist in automatic gameplay is strictly prohibited on the 8k8 platform. Such actions are considered a serious violation and may result in immediate account closure and forfeiture of all balances and wins.

5.3 Game Results are Final

All game outcomes recorded by the 8k8 system are final and cannot be disputed unless there is clear evidence of a technical error. In the event of a technical disruption during gameplay, 8k8 will use system logs to determine a fair outcome. The decision of 8k8 management in such matters is final.

Members are fully responsible for maintaining the confidentiality of their 8k8 account password and login credentials. 8k8 will never request a Member's password via email, LiveChat, or any other communication channel. If you receive any such request, please report it to our support team immediately as it may be a phishing attempt.

Members are advised to:

• Enabling two-factor authentication (2FA) for an added layer of security
• Using a unique, strong password that is not used on any other platform
• Changing your password regularly, especially if you suspect any suspicious activity
• Do not access your account over public Wi-Fi without VPN protection
• Ensuring that all devices used are kept up to date with the latest security patches

8k8 uses 256-bit SSL encryption to protect all data transmitted between a Member's browser and our servers. Members' personal information is managed in accordance with our full privacy policy — please refer to the Privacy Policy for more information.

8k8 is fully committed to a responsible gaming culture. We believe online gaming should be a healthy and enjoyable source of entertainment — not a source of financial or emotional stress. To that end, the 8k8 platform provides a range of self-control tools accessible to all Members at any time through their account settings.

Self-control tools available at 8k8 include:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to control your spending
• Wagering Limit: Set a maximum wagering amount per session or per day
• Loss Limit: Set a maximum loss limit to protect yourself from excessive losses
• Temporary Self-Pause: Temporarily block access to your account for 24 hours, 7 days, 30 days, or 90 days
• Permanent Self-Exclusion: Permanently closing the account of any Member who feels they need help stopping their gambling habit

For more information about our responsible gaming programme, please visit the Responsible Gaming.

8.1 Closure at Member's Request

Members may close their account at any time by contacting the 8k8 customer support team via LiveChat or email. Prior to closure, all valid account balances (after deducting any bonuses that have not met rollover requirements) will be returned to the Member via their usual payment method.

8.2 Suspension by 8k8

8k8 reserves the right to suspend or close a Member's account without prior notice if the platform has reasonable grounds to believe that the Member has:

• Violating any section of these Terms and Conditions
• Engaging in fraud, money laundering, or other illegal activities
• Providing false information during registration or the KYC process
• Using the platform for any illegal activity
• Threatening, insulting, or harassing support staff or other Members

8.3 Effects of Account Closure

Upon account closure, all active bonuses and any outstanding rollover requirements are cancelled immediately. Wins obtained through platform abuse will not be paid out. Valid account balances will be returned within 5–10 business days after the investigation is complete, subject to applicable anti-money laundering regulations.

8k8 provides the platform on an "as-is" basis without any guarantees or warranties — express or implied — except as specifically stated in this document. 8k8 assumes no liability for any direct, indirect, incidental, or consequential losses arising from use of the platform, including but not limited to:

• Financial losses resulting from unsuccessful wagers
• Technical disruptions preventing access to the platform or games
• Delays in deposit or withdrawal processing due to factors beyond 8k8's control
• Losses resulting from unauthorized access to a Member's account due to the Member's own negligence
• Inaccurate information provided by third parties

In any event, 8k8's maximum total liability to any Member shall not exceed the total amount deposited by that Member in the 30 days preceding the liability claim.

8k8 reserves the right to modify, add, or amend these Terms and Conditions at any time without prior notice. Changes take effect immediately upon publication on the platform. 8k8 will endeavour to notify Members of significant changes via registered email or in-platform notifications; however, it remains the Member's responsibility to review these terms periodically.

Continued use of the 8k8 platform following any changes to the terms is considered the Member's acceptance of the amended terms. If a Member disagrees with the changes made, they have the right to close their account and request a withdrawal of any valid remaining balance.

These Terms and Conditions are governed by the laws applicable in the jurisdiction where 8k8 operates. Any disputes arising in connection with these terms will be resolved through binding arbitration under the rules of a recognised arbitration body, and the arbitration decision shall be final and binding on both parties.